Refund Policy
This Policy applies to Gupta Tech Solutions platforms including without limitation App (Gupta Tech Solutions) and other related App/s, mobile applications, and other online features (each an “App/s”). We've provided extensive information for you to review the packages before choosing to subscribe to our services. If you have any questions or reservations, please contact us at shop.saraenterprises@gmail.com before subscribing to our services.
We, being the service providers for content available through the App, expect you to review the packages of your choice. Unfortunately, all fees to Gupta Tech Solutions for such services are non-refundable. In case of a technical glitch during the online transaction where the transaction does not occur, the amount in the process of transfer will automatically be credited back to your bank account through the Payment Gateway.
CHARGEBACKS
If we receive a chargeback or payment dispute from a Mastercard company or bank, your service and/or subscription will be suspended without notice. Applicable chargeback fees will be issued to recover fees passed on to us by the credit company. Additionally, any outstanding balances accrued as a result of the chargeback(s) must be paid in full before service is restored.
Instead of issuing a chargeback, we encourage you to contact us directly to resolve any billing issues. Requesting a chargeback or opening any dispute for a legitimate charge from us is considered fraud and is not an appropriate or legal means of obtaining a refund.
If refund is approved the amount will be credited to original payment method in 5-7 working days
Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us using the information below:
Proprietor: Pooja Gupta
Firm Name: Gupta Tech Solutions
Mobile No: 6392065251
Email ID: solutions.rajtech@gmail.com
Website: https://guptatechsolutions.in/
